Where do solutions come from - our first release

In previous posts I wrote about an initiative we are working on to change the way we engage with our users. Our first release toward this goal is planned for the end of this month and the team has made great progress and will achieve our release goals. Our goal for this release is to begin seeding a virtual community space (a simple blog for now) with content to help people visualize what the community can be. Our thinking is that if the content is compelling people will begin gravitating to it. When this happens we can have a set of people that feel strongly about the content and the forming community that we can then work with to help determine how best to evolve the platform to meet the communities needs. As we provide better tools we hope to have the community take over and move forward on their own. Once the community takes over, openly discussing how they work and sharing ideas with each other, we can hopefully learn more about what truly matters to them and find new and better ways that IT can impact the way they work.